Frequently Asked Questions
- What is Central Desktop?
- Who should use Central Desktop?
- What do businesses use Central Desktop for?
- How much does Central Desktop cost?
- What is a workspace?
- What is the difference between an internal and an external member?
- Do I need to install or download any software to use Central Desktop?
- Is my data secure and private?
- Can I export my data from Central Desktop?
- Can I install Central Desktop on my computer or company servers?
What is Central Desktop?
Central Desktop is a social collaboration platform that helps you work together better by managing people, projects and documents in the cloud. Central Desktop centralizes all files, discussions, tasks, communications and more in one location so all information is accessible anywhere, at any time.
Key capabilities include: secure file-sharing and storage in the cloud, project management with milestones and tasks, document co-authoring and version control, discussion threads, forums, blogs, wikis, status updates, shared calendars, web conferencing, online spreadsheets/databases/diagrams, automated workflows and more.
Who should use Central Desktop?
Central Desktop is ideal for
- Small teams
- Small companies or departments
- Mid-to-large companies
For many customers, Central Desktop is a compelling alternative to the expensive and complex traditional collaboration software products such as Microsoft Sharepoint and more limited file-sharing products.
What do businesses use Central Desktop for?
Some popular Central Desktop uses include: company intranets, team or project collaboration, document management, consulting projects, managing complex sales opportunities, professional services management, customer portals, developing strategic plans, documenting product information, event planning, managing user groups, managing company newsletters and much more. Read some of our customer success stories.
How much does Central Desktop cost?
Central Desktop offers a basic plan at no charge for very small teams with limited users and needs. For departments, larger teams/workgroups and companies, we have paid plans that provide more storage, user licenses and capabilities to better accommodate your needs. Compare plans and pricing.
What is a workspace?
Central Desktop users group activities into workspaces. A workspace is a website where teams come together and share information. Rather than emailing project and team information, Central Desktop users share files, coordinate tasks, manage documents and discuss topics inside the workspace so all information is centralized and accessible to workspace members anywhere, anytime.
What is the difference between an internal and an external member?
Internal members are users who are employed by your company or organization. External members are users who are not employed by your company or organization, such as clients, partners, vendors or consultants.
Do I need to install or download any software to use Central Desktop?
No, Central Desktop is 100% web-based. You only need a web browser and an Internet connection.
Central Desktop supports the following web browsers:
- Internet Explorer 7.0 and newer (download) (See IE6 Info Page)
- Mozilla Firefox 3.0 and newer (download)
- Safari 3.0 and newer (download)
- Google Chrome (current) (download)
For Web Meetings:
- Java Runtime v1.1 or higher to launch a Web Meeting from the browser.
- No browser restrictions to join and attend Web Meetings.
Is my data secure and private?
Absolutely. We take the security and privacy of your data very seriously. Our advanced security infrastructure is third-party audited, meeting strict enterprise-grade requirements. Geographically separate, fault-tolerant and redundant data centers are SAS70-compliant, and daily backups are kept for 90 days. For more information on the security and reliability of our infrastructure, please visit our Security page
Can I export my data from Central Desktop?
Yes, the data you enter into Central Desktop belongs to you. You can export your Workspace HTML pages, documents and files into a zip file at any time.
Can I install Central Desktop on my computer or company servers?
No. Central Desktop is a web-based software service. It is not a software program you can install on your own servers.