Recent Webinars

Collaboration Insights - The 9 Types of Collaborators

Meet the 9 Types of Collaborators, from the Stealth Ninja who lurks in the background to the Socialite who posts a new status update 15 times per day. Jenn DePauw, Senior Director of Operations at The1stMovement digital agency, and Alan Bush, Client Services Representative at Central Desktop, describe each personality type in detail. Learn how to deal with each one.

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Collaboration Insights - Can Your Company Survive Without Connectedness?

In a global and rapidly changing business landscape, collaboration is emerging as a competitive differentiator. The technology exists for companies of all sizes to break down geographic, departmental and hierarchical silos. So why is the social enterprise not the reality for most organizations? Learn how to drive organizational connectedness – from the bottom up or the top down.

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Toolkits

Collaboration Rollout Planner

A successful implementation begins with a solid rollout strategy. The Central Desktop Client Services team rolled out a Training Configurator to make it easier to find the resources you need related to specific work processes.

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The True Cost of SharePoint Toolkit

SharePoint is too often considered the defacto standard for enterprise collaboration. But many customers realize, too late, that their investment in SharePoint is only a fraction of what they really pay for the solution over its lifetime. This toolkit includes tools that helps you assess the complete financial and resource costs of a SharePoint deployment.

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Recent Whitepapers

10 Metrics for Measuring ROI of Collaboration

Odds are that someone has asked you to calculate the return on investment in some type of collaborative platform or software. But you and I know that in reality you’re being asked to measure the ROI of something that is every bit as central to your business as your phone -- you’re being asked to measure the ROI of collaboration itself. Learn the top 10 ways to measure the ROI of a collaborative platform.

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Structured vs. Emergent Collaboration - Part II

In the second installment of this two-part series, analyst Larry Hawes discusses when to use the structured and emergent collaboration styles. Structured collaboration is most appropriate when there is a standardized work process to accomplish related tasks. Emergent collaboration is best for short-term projects that only last hours or days. Most businesses require a blended approach, as depicted in a case study of Consolidated Contractors Company.

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Recent Case Studies

Vanilla Bean

"Central Desktop's customer service team is incredible. It feels like really solid quality for the price." - Laura Winslow, CEO

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TDW BI Consulting

"It's better for us to have everything centralized in one place. The reutilization of documents and knowledge from one project to another is very valuable to us." - Flavio Sobral, Managing Partner

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MLB Advanced Media

"Handling MLB's 30 team sites gets to be extremely complicated. Central Desktop keeps us organized." - Rob Boysko, Manager, Multimedia Publishing

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Recent Infographics

The 9 Types of Collaborators

When you start collaborating in the workplace, you run into some pretty interesting characters. The Stealth Ninja, who lurks in the background, peeking at everyone's files. The Dinosaur, who hates change and would rather stick to good old-fashioned email. The Socialite whose status gets updated 15 times per day. Recognize yourself? Or your co-workers?

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State of Social Collaboration

Social collaboration is not new. Trace its history from 1970, when Ray Tomlinson invented the first email application all the way to the launch of Salesforce Chatter in 2010. See which types of collaboration are most popular today (Hint: document management is hot). And find out why IDC forecasts 38 percent growth for social business software through 2014.

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Recent Quizzes

What type of collaborator are you?

Are you the Executive? The Socialite? Or could you be the Dinosaur? Take this short quiz to find out!

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Recent Newsletters

The Scoop - December 2011: Top 11 of 2011 Edition

Check out our year-end list of all things collaboration, make your 2012 collaboration resolution and find out which charity won our holiday donation.

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The Scoop - November 2011: Collaboration Quiz Edition

Take the "What Type of Collaborator Are You" quiz, learn how to collaborate like a pro using hyperlinks and take advantage of recent best practices.

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